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Question: Is the inspector a
CRI (Certified Real Estate Inspector) of NAHI™ (National
Association of Home Inspectors) or a Certified Member of ASHI®
(American Society of Home Inspectors)?
Answer: NAHI and ASHI are the only nationally recognized Professional
Associations for Home Inspectors that require proctored
testing, peer reviews, continuing education, extensive cross training in
all of a homes mechanical and structural components, and the completion of
250 Whole House Inspections prior to becoming a CRI or Certified Member. The
NAHI and ASHI Standards of Practice are recognized by FHA, VA, the NAR, and Court
System through North America as the legal definition of what a Home
Inspection does and does not include.
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Question: How long will the Home
Inspection take on a typical house (up to 2,500 sq. ft.)?
Answer: A "General Home Inspection" on the typical house as
described above should take about 2 to 3 hours to perform the inspection and then summarize
the findings with the clients (anything drastically less will not usually
be adequate time to do a Professional and Thorough Inspection).
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Question: How long has the
inspector been doing "Whole House" Inspections?
Answer: It takes a minimum of 5 years of actually doing home
inspections to gain the experience and depth of knowledge required of a
Professional Home Inspector.
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Question: Does the inspector give
his clients a 100% customer satisfaction guarantee?
Answer: Many professional inspectors will offer a 100% customer
satisfaction guarantee - if the home buyer attends the inspection with the
inspector and does not feel the quality of the inspection was what they
expected it to be; there is no charge for the inspection.
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Question: Does the inspector
carry "errors & omissions" insurance with a third party indemnification
rider? (this covers agents, brokers, lenders, attorneys, and other third
parties that may have referred the inspector)
Answer: Only about 1-in-10 home inspectors or engineers carry
errors & omissions insurance. Of those that do, most of their policies do
not provide coverage for anyone other than the inspector. Many
professional inspectors pay an extra premium and purchase a rider designed
to protect agents and their brokers in case of a major inspection mistake.
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Question: Does the inspector
carry "general liability" insurance for accidents that happen at the site?
Answer: General liability insurance protects everyone from an
accident that happens at the inspection (i.e. the inspectors ladder blows
over while on the roof and lands on the sellers car). The buyer or seller
should never let an inspector or engineer on the property without this
coverage.
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Question: Has the home inspector
been a home builder, general contractor, or licensed architect?
Answer: Most of the better inspectors have been home builders,
general contractors, or architects and have been heavily involved in the
residential construction trades.
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Question: Will the inspector or
his company repair what they find wrong on the inspection or will they
recommend someone else to come out and repair what they find wrong with
the house?
Answer: This is a major conflict-of-interest and should be avoided
at all costs. A home inspector or engineer should never use the inspection
as a tool to generate work in another field. This takes away his unbiased,
neutral, third-party outlook and makes any of his report findings suspect.
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Question: What kind of education,
work experience, and formal home inspection training has the inspector had
that qualifies him to perform "Home Inspections?"
Answer: There is no one skill, trade, or degree that qualifies
someone to be a home inspector, but the better home inspectors have often
been home builders, remodelers, or architects. Some college degrees,
technical schooling, or backgrounds are more conducive to training a
Professional Home Inspector than others. College degrees in construction
management, construction engineering, real estate management, or
residential architecture are a plus.
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Question: Will the inspector
supply a detailed and written report on site at the time of the
inspection?
Answer: The faster the client and realtor get the report, the
faster they can deal with any significant inspection findings, correct
major concerns, remove the inspection contingency, and close.
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Question: Does the inspector
encourage the clients to attend the inspection?
Answer: Professional home inspectors want their clients to be there
if at all possible so they can explain significant defects if present and
to explain the report findings in an educational manner so as not to
needlessly alarm the clients about routine maintenance or minor repair
issues.
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Question: Does the inspector give
the clients a detailed and written inspection agreement to read and sign
prior to the inspection that tells the client what the inspection does and
does not include and spells out in detail up front how any future dispute
resolution is handled?
Answer: Written inspection agreements help everyone by outlining
the rules up front - no surprises. This helps to protect the buyer, the
seller, and the real estate agent.
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Question: Does the inspector
provide a free 90-day-limited warranty on his inspection services?
Answer: Holmes Inspection Company provides a limited warranty on
their inspections. This is intended to help the client protect themselves
against unexpected major breakdowns of specified mechanical and structural
components. Read your warranty for all of the particulars.